Privacy Policy

1. Information We Collect

When you visit expertsonlyresearch.com, we may collect certain information automatically, including your IP address, browser type, referring URL, pages visited, and the date and time of your visit. When you place an order, we collect your name, email address, shipping address, billing address, and payment information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to customer service requests
• Improve our website and product offerings
• Send promotional communications (with your consent)
• Comply with legal obligations

3. Payment Security

All payment transactions are processed through Stripe, a PCI DSS Level 1 certified payment processor. We do not store your full credit card information on our servers. All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS encryption.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

5. Third-Party Services

We may share your information with:

• Shipping carriers (USPS, UPS) for order delivery
• Payment processors (Stripe) for transaction processing
• Analytics providers for website usage analysis
• Email service providers for communications

We do not sell, rent, or trade your personal information to unrelated third parties for their marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum of 7 years for tax and compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise any of these rights, please contact us at the email address provided below.

8. Children's Privacy

Our products are intended for qualified researchers and institutions. We do not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through the contact form on our website or email us at support@expertsonlyresearch.com.